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User guide for restaurants

Order vegetables, fruit and herbs in just a few minutes — on your phone, tablet or computer. The app deliberately shows no prices: the daily prices are on the invoice.

DEFRITENTR
1Log in and add the app to your home screen

You receive your login details (username and password) from your supplier. You stay logged in for 30 days.

  1. Open your supplier’s address in the browser (e.g. obst.maxipos.io).
  2. Enter your username and password and tap «Log in». At the bottom of the page you can choose the language (DE, FR, IT, EN, TR).
  3. iPhone: in Safari, tap «Share» at the bottom (square with arrow) → «Add to Home Screen». Android: in Chrome, tap ⋮ at the top right → «Install app» or «Add to Home screen».
  4. From now on, start ordering with the icon on your home screen — just like an app.
Good to know
  • Several staff members? Your supplier can create several logins for your restaurant — everyone sees the same orders.
FrischdienstLOG INUsername1PasswordLog in2DEFRITENTR3
2The order screen at a glance

Everything important is on one screen: delivery day, search, your regular products and the cart.

  1. 1Delivery day and order cut-off — tap «Change» to choose another day.
  2. 2Search: type the first letters, e.g. «tom» for tomatoes. Other names work too (e.g. «Paprika», «domates»).
  3. 3Categories: vegetables, fruit, salads, herbs … — tap one to filter the list.
  4. 4«Repeat last order» puts all products and quantities of your last order into the cart.
  5. 5«My products»: your favourites are always at the top.
  6. 6The green bar at the bottom shows how many items are in the cart. Tap it to open the cart.
Delivery Tu, 06.10.Order cut-off today 23:001Search product … e.g. tom2AllVegetablesFruitSalads3Repeat last orderEarlier order4★ MY PRODUCTS5TomatoesESCratekg−2+★Yellow onionsCHkgSack−0+★1View cart6
3Ordering products — quantity and unit

Many products come in several units, e.g. tomatoes by the crate or by the kg. Each unit is a separate item.

  1. 1Choose the unit: tap «Crate», «kg», «Bunch», «Sack» … There is often a hint below, e.g. «crate approx. 6 kg».
  2. 2Change the quantity with + and − — or tap the field and type the number. For kg, decimals are possible (e.g. 2.5).
  3. 3The star makes the product one of your favourites (see next section).
  4. A small dot on a unit means: you already have some of it in the cart (e.g. 2 crates and 3 kg of tomatoes).
Good to know
  • Greyed out with «not available today» = this item cannot be ordered for the selected day.
  • Crates, sacks and bunches are whole numbers only — decimals only for kg.
VEGETABLESTomatoesESCratekg−2.5+★1Flat-leaf parsleyCHBunchCrate−5+★2Red peppersESkgCrate−0+★3
4My products (favourites)

So you don’t have to search the whole list every day, mark your regular products with the star.

  1. Tap the star on the right of a product — it turns yellow.
  2. From now on the product appears at the top under «My products».
  3. Tap the star again to remove it from your favourites.
5Repeat your last or an earlier order

If you often order the same things, you’re done with a single tap.

  1. «Repeat last order»: all products and quantities of your last order go into the cart. You can then change quantities or remove products.
  2. «Earlier order»: opens the list of your orders. Choose, for example, last Monday’s order and tap «Repeat this order».
  3. Products that are not available today are not added — you will see a note about it.
My ordersMo, 28.09.2026BEST-2026-00118 · 9 itemsDelivered1Fr, 25.09.2026BEST-2026-00102 · 7 itemsDeliveredRepeat this order2
6Check the cart and send the order

The cart shows everything once more — without prices.

  1. 1Change the quantity with + / −, remove a product with the bin icon.
  2. 2Note on a product, e.g. «ripe please» or «small pieces».
  3. 3Check or change the delivery day.
  4. 4Note on the whole order, e.g. «Delivery before 11:00».
  5. 5«Substitutes allowed»: if a product is missing at the market, an equivalent one may be delivered. Switch it off if you don’t want this.
  6. 6«Send order». You immediately receive an order number, e.g. BEST-2026-00125.
Cart3 itemsTomatoesOrigin ES2 crates1Note: ripe please2Yellow onions10 kgTu06We07Th08Fr09Sa103Delivery before 11:004Substitutes allowed ✓5Send order6
7Delivery day and order cut-off

Your supplier decides on which days deliveries are made and until when you can order.

  1. The selected delivery day and the order cut-off are always shown at the top, e.g. «Order cut-off today 23:00».
  2. Tap «Change» to choose another day. Crossed-out days (e.g. Sunday or public holidays) have no delivery.
  3. If you have already ordered for a day, «ordered» appears below the date.
Good to know
  • After the order cut-off the order is fixed and goes to purchasing. For late changes, please call.
DELIVERY DAYTu06We07Th08Fr09Sa10Su111Order cut-off: day before 23:00
8Change, add to or cancel an order

Until the order cut-off you can adjust your order at any time.

  1. Add items: simply put more products into the cart and send — they are added to the existing order for the same day.
  2. Change: the cart shows the note «An order already exists for this day» → «Edit existing order». Change the quantities and tap «Save changes».
  3. Cancel: Menu → «My orders» → open the order → «Cancel order».
Good to know
  • If someone else (e.g. a colleague on another device) has changed the order in the meantime, you will be asked to reload — so nothing gets lost.
9My orders and their status

Under Menu → «My orders» you see all orders and where they currently stand.

  1. New: received, can still be changed. Confirmed: order cut-off has passed, the order is fixed.
  2. In preparation / Ready: being picked in the warehouse or fully packed.
  3. On the way: the driver is on the route. Delivered: handed over.
  4. In the order you also see if something was missing or was replaced by a substitute.
NewConfirm…In prep.ReadyOn the …Deliver…Tomatoes2 cratesRocketShortage: delivered 1 kg1.5 kgVine tomatoesSubstitute: beef tomatoes3 kg
10Enable notifications

Get a reminder if your order is still missing, and find out when the delivery is on its way.

  1. Menu (☰ top right) → «Enable notifications».
  2. Confirm the browser’s question with «Allow».
  3. To switch off: tap the same menu item again.
Good to know
  • On the iPhone, notifications only work if the app is on the home screen (see first section).
  • Your supplier can also set up SMS, WhatsApp or email instead.
11Account: password, language, log out
  1. Menu → «My account»: choose the language and change your password (at least 8 characters).
  2. Menu → «Log out», e.g. on someone else’s device.
  3. Forgot your password? Your supplier will reset it for you.
12Frequently asked questions
  1. Why don’t I see any prices? — Vegetable and fruit prices change daily. You order quantities; the prices are on the invoice.
  2. An item is missing from the list? — Write it in the order note or give us a call.
  3. No network? — The app shows the last loaded state. Sending an order requires a connection.
  4. Wrong quantity delivered? — Please contact your supplier directly.

Last updated: 05.10.2026 · MSP Group